Settings
Settings has three panels. Organization holds your logo, favicon and contact routing. Legal entity holds the company details behind your trust center. Custom domain is covered on its own page: Custom domains.
Your own name and picture are on Profile, not here.
Choose Upload logo (or Replace logo once you have one) and pick a file.
- Formats: PNG, JPG, WebP or SVG.
- Size: up to 2MB.
- Where it shows: in your trust center’s header, and in the admin sidebar with your company name.
- Without one: your trust center, and the admin sidebar, show a default logo: your company’s initials on a coloured tile. One word gives one initial, several words give two, and the colour is the same every time for the same name.
- Removing it: choose Remove. Your trust center goes back to the default logo.
The preview updates as soon as the upload finishes.
Favicon
Section titled “Favicon”The favicon is the small icon in a browser tab. Choose Upload favicon (or Replace favicon) and pick a file.
- Formats: a square PNG between 16 and 512 pixels across, or an ICO. SVG isn’t accepted.
- Size: up to 256KB.
- Removing it: choose Remove.
Notice Labs checks the file itself, not its name, so a renamed file is refused.
Your trust center uses, in this order:
- The favicon you uploaded.
- Your logo, when it is a PNG, JPG or WebP.
- The default logo with your company’s initials.
The preview shows which of the three your trust center is using now.
Contact routing
Section titled “Contact routing”Your contact email from the setup form is the starting value for every field below. Change any of them to send that kind of message somewhere else.
| Field | Used for |
|---|---|
| Subscriber replies | Where replies go to the emails subscribers get: the confirmation and the updates. Also where Notice Labs writes when control wording updates are waiting |
| Document requests | Alerts about new access requests, and where replies go to your approval and denial emails |
| Security reports | Alerts about new vulnerability reports, and where replies go to the reporter’s confirmation |
| Privacy requests | Alerts about new privacy requests, and where replies go to the requester’s confirmation |
| Privacy policy URL | The privacy policy every form on your trust center tells visitors they agree to when they submit |
| General support | Shown in your trust center’s footer as the address for help or security questions |
All the email fields must be valid email addresses. The privacy policy URL is required; you can
type it without https://.
Choose Save changes under the contact fields to apply them. See Emails for each message these addresses are used in.
Legal entity
Section titled “Legal entity”The Legal entity panel holds the company behind your trust center. Every field is optional, and each is free text: there are no country-specific formats. It has its own Save changes.
| Section | Fields |
|---|---|
| Company | Legal name, Trading name, Company registration number, Country of incorporation, VAT / tax ID, DUNS number |
| Registered address | Address line 1, Address line 2, City, Region or state, Postcode, Country |
| Data protection officer or privacy contact | Contact name, Contact email |
A DUNS number is nine digits. You can type it with spaces or hyphens, as in 12-345-6789.
What is public. Only when you give a Legal name, your trust center’s footer shows a line with it, followed by the company number and the country when you have given them, for example “Acme Technologies Ltd · Company no. 01234567 · Incorporated in England and Wales”. Nothing else in this panel appears on your trust center: the trading name, tax ID, DUNS number, address and privacy contact stay private.
Where else it is used. The details prefill the processor’s section of the data processing agreement and the legal line of the security overview on Create.
Where else to change details
Section titled “Where else to change details”Your trust center’s title, introduction, website and section switches are on the Dashboard, not here.