Analytics
Analytics in the admin sidebar shows how much your trust center is used. It is an Enterprise feature. See Plans.
On Pro the page explains what Enterprise adds and links to Billing. Notice Labs counts visits and downloads on every plan, so if you move to Enterprise the history is already there.
What it shows
Section titled “What it shows”Choose 7 days, 30 days or 90 days at the top. Every figure covers that many days ending today, and is compared with the same number of days before.
| Total | Counts |
|---|---|
| Page views | Visits to your trust center’s page |
| Document downloads | Downloads of your documents, public or by approved request or password |
| Requests | The four kinds of request below, added together |
| Document access requests | Requests for gated documents, counted from your Access requests |
| Privacy requests | Counted from your Privacy requests |
| Vulnerability reports | Counted from your Vulnerability reports |
| New subscribers | People who subscribed with Notify me, counted from your Subscribers |
Each of the first three totals is a card with the change against the previous period, such as +12%. Choose a card to chart it by day underneath. A card reads New when the previous period had none and this one has some, and No change when the two are equal. Days are UTC dates.
Most downloaded documents lists up to ten documents, most downloaded first. The Requests table lists the four kinds with their counts and changes.
Export
Section titled “Export”- Export daily counts downloads a CSV with one row per day and a column for every count above.
- Export documents downloads a CSV of every document downloaded in the range, with its number of downloads.
Both cover the range you have chosen.
What is counted, and what isn’t
Section titled “What is counted, and what isn’t”- No cookies, and nothing about the visitor is kept. No IP address, browser or other detail is stored, only a running total for each day. Analytics tells you how much, never who. Who asked for what is in your Access requests.
- Crawlers and link previews are left out, and so are prefetches, so a figure can undercount.
- Requests are counted from your own request lists, not from the visit counters.
- A download counts when the file is served. A link that has expired or been revoked doesn’t.