Billing
Billing in the admin sidebar shows your subscription and links to the billing portal. Payments are handled by Polar, which is also the merchant of record: it adds any tax that applies at checkout.
The page
Section titled “The page”| Row | Shows |
|---|---|
| Status | A badge and a line of detail |
| Plan | Your plan and how you’re billed, for example “Pro · billed monthly”, with Change plan |
| Billing portal | Manage billing, which opens Polar’s portal, and View plans when you have no subscription or it has ended |
Statuses
Section titled “Statuses”| Status | What it means | Is the trust center public? |
|---|---|---|
| None | No subscription. Your trust center stays private until an active subscription is in place | No |
| Active | Shows “Renews” and the date | Yes |
| Trial | Shows when the trial ends | Yes |
| Past due | A payment failed. Update your payment method to keep your trust center online | Yes |
| Canceling | Cancels at the end of the current period. Access continues until the date shown | Yes, until that date |
| Ended | Coverage ended. Your trust center is no longer public | No |
While the trust center is offline, the admin still works. Only the public page stops.
Change plan
Section titled “Change plan”Change plan appears while your subscription is Active and not set to cancel.
- Choose Change plan.
- Choose Monthly or Yearly, then a plan. The dialog shows the price for the interval you picked, and the yearly saving.
- Read the note under the plans, then choose Switch plan.
The change takes effect straight away. Polar works out the difference for the rest of the billing period: extra cost is added to your next invoice, and any unused amount is credited against it. Your trust center stays live throughout. You can move between Pro and Enterprise and between monthly and yearly.
Update payment, download invoices or cancel
Section titled “Update payment, download invoices or cancel”Choose Manage billing to open Polar’s customer portal. You can manage payment methods, invoices and cancellation there.
- Canceling. A cancellation ends the plan at the end of the current period. The Billing page then shows Canceling, and your trust center stays public until that date.
- After it ends. The status changes to Ended and the trust center goes offline. The page then offers View plans so you can choose a plan again.
Billing emails
Section titled “Billing emails”Notice Labs emails the account owner when something needs attention. Each kind is sent once per subscription. See Emails.
- Payment failed. “Payment failed for your Notice Labs plan”, with a link to update your payment method. It warns that the trust center goes offline if payment isn’t updated.
- Plan cancelled or ended. “Your Notice Labs plan is ending” when you cancel, or “<company>’s trust center is offline” when a subscription has ended. Both have a Resubscribe button.
Prices
Section titled “Prices”See Plans for prices and what each plan includes.