Privacy requests

Your trust center has a public Data & Privacy card with a Submit a request button. What visitors send arrives under Privacy, then Requests, in the admin sidebar. The list is a record so that nothing is lost: handle each request in your own privacy inbox.

How a request arrives

The card is shown while the Privacy Requests switch on the Dashboard is on. A visitor enters:

• Full name and Email.
• Request type: Access my data, Delete my data, Correct my data, Export my data or Something else.
• Details, describing the request, up to 5000 characters.

When they submit:

1. The request is saved and appears in your admin.
2. Your Privacy requests address (see Settings) gets an email called “New privacy request: <type> from <name>”, with the details. Replying to it reaches the requester.
3. The requester gets an email, “<your company> received your privacy request”, with the request type and when it was submitted, for their records.

Notice Labs doesn’t carry out the request. Nothing in the product deletes, corrects or exports data for you, and the confirmation email promises no response time. Follow up with the requester yourself.

Read requests

The page has two tabs: Active and Archived. Each row shows the date submitted, the requester’s name and email, the request type and the start of their message.

Choose a row to open all of its fields: requester, email, type, when it was submitted and the full message.

Archive and restore

Choose Archive on a row, or in its dialog, once you’ve dealt with it. It moves to the Archived tab. Choose Restore to bring it back. Archiving doesn’t delete anything.